For any concerns regarding the services rendered by our Financial Consultants, please let us know. We will acknowledge receipt of your complaint within 2 business days and aim to provide a final response within 20 business days. Should we require an extension of time, we will keep you informed on the progress of the review.
In the event that you are unsatisfied with the final response, you may approach the Financial Industry Dispute Resolution Centre (FIDReC) for assistance. FIDReC is an independent body for dispute resolution between financial institutions and consumers. For more information, kindly visit www.fidrec.com.sg.